Inside Sales Associate
We are Omnissa!
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.
What is the opportunity?:
Job Overview:
The Inside Sales Associate (ISA) plays a pivotal role in supporting the Sales team by driving operational efficiency and facilitating the sales process, to help optimize field sales productivity. This role demands a highly meticulous, logical, and organized individual with exceptional collaboration skills. The ISA will work closely with Account Executives (AEs), Channel Account Managers (CAMs), and Regional Sales Directors (RSDs) as well as multiple business units across APAC (ANZ, Asia and India) to ensure the sales cycle runs smoothly, contributing to both revenue growth and outstanding customer experience. This is an in-office role, and the ISA will be expected to work from the Omnissa Bengaluru office 5 days a week, ensuring effective collaboration with the team.
Key Responsibilities:
Order Processing and Fulfillment: Oversee the order fulfillment process, collaborate with partners and distributors, and guide RMAs (Return Merchandise Authorizations).
Sales Cycle Support: Collaborate with AEs, CAMs, and RSDs to support transactional sales cycles and ensure timely and accurate execution, from opportunity creation to fulfilment.
Operational & Administrative Support: Assist with day-to-day sales operations, including:
Pricing and proposal creation,
Tracking customer contract data and supporting the sales process,
Deal modeling, including discounting, SKU guidance, and leveraging promotions.
Internal Collaboration: Work closely with cross-functional teams such as Deal Management, Pricing and Packaging, Renewal Quoting, SaaS Operations, Install Base, and Order Management, to drive smooth sales operations.
Process Improvement: Continuously identify and implement ways to enhance internal sales processes and operational efficiency.
Forecasting & Reporting: Actively participate in weekly 1:1 meetings with AEs and CAMs and support RSDs in sales meetings and forecast calls.
Subject-Matter Expertise: Become a trusted expert on Omnissa’s internal systems and processes, providing guidance and support to team members.
Performance Outcomes:
Master back-end processes to enable complex deal execution.
Continuous demonstration of effective communication and collaboration with internal teams to solve roadblocks.
What will you bring to Omnissa?
Experience: A minimum of 2-3 years of relevant experience in a similar administrative sales support role, ideally within a large multinational organization.
Skills:
Meticulous attention to detail and the ability to execute with precision.
Strong logical and planning capabilities to manage multiple tasks and priorities effectively.
Excellent communication skills, with the ability to collaborate and interact with various internal teams and external stakeholders.
Proven ability to be an outstanding team player and contribute to a positive and productive team environment.
Problem-Solving Ability: Strong analytical skills to identify challenges and proactively find solutions to improve sales processes.
Time Management Skills: Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Customer-Focused Mindset: Ability to support the sales process while ensuring a seamless and positive experience for customers.
Adaptability: Comfortable adjusting to changing priorities in a dynamic sales environment.
Analytical Skills: Ability to analyze data and derive actionable insights that drive sales performance, identify bottlenecks, and improve internal processes.
Technical Proficiency: Familiarity with CRM systems (e.g. Salesforce) and ability to quickly master internal tools and systems.
Proactive Attitude: Self-starter who takes initiative to improve processes and drive efficiency.
Work Environment:
This is an in-office role, with the expectation to work from the Omnissa Bengaluru office 5 days a week, ensuring effective collaboration with the team.
Location: 5th Floor, Kalyani Vista, 165/1 and 165/17, 3rd Main Rd, Doresanipalya, Anthappa Layout, Phase 4, J. P. Nagar, Bengaluru, Karnataka 560076
Type of Work: Office Work
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.
This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.