Omnissa leads the future of digital employee experience

At Omnissa, we’ve always believed that delivering superior employee experience is foundational to a high-performing enterprise. And right now, hybrid work is the norm and AI is making digital work environments more complex than ever, so organizations need more than just visibility—they need actionable intelligence and automation that leads to continuous productivity improvement.

That’s why our Omnissa DEX platform has become a cornerstone for organizations seeking to modernize how they support, manage, and empower their workforce.

Gartner named Omnissa a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Tools.  We believe this is strong recognition of our AI‑driven, full‑lifecycle approach to DEX, and that this is validation highlighting how our innovations—like AI‑native experience management, self‑healing workspaces, guided remediation playbooks, and intelligent automation - are redefining what’s possible in the journey toward the autonomous workspace. Click here to read more and access the report.

How Omnissa DEX helps organizations

Our DEX solution brings together deep experience insights, proactive issue detection, and human-centric guidance to help organizations enhance productivity while simplifying operations. Here’s what sets it apart:

Insights across every endpoint

Omnissa DEX continuously collects telemetry from devices, applications, and user interactions to provide a real-time, 360° view of the digital experience across desktops, virtual and frontline/mobile devices. With deep analytics and AI/ML-driven baselines, teams can quickly detect anomalies before they impact productivity.

Autonomous remediation & policy optimization

Insights matter, but outcomes matter more. Our DEX platform automatically recommends and executes fixes—from resolving app crashes to optimizing device configurations—reducing IT tickets and freeing teams to focus on strategic initiatives.

Experience scoring that reflects real employee impact

Beyond device health metrics, holistic experience scores combine performance, sentiment, reliability, and usability signals, helping organizations track how IT decisions affect the workforce.

These capabilities have positioned Omnissa as a leader in the DEX and endpoint management space, helping organizations simplify operations, elevate employee satisfaction, and deliver measurable business outcomes.