DEX for mobile isn’t new, getting it right is.

As digital employee experience (DEX) continues to expand, it’s no surprise that more vendors are suddenly “discovering” mobile. After all, frontline and mobile workers now represent much of the global workforce, and their experience directly impacts productivity, safety, and customer satisfaction.

But here’s the reality:
DEX for mobile isn’t new. And it’s definitely not a feature you bolt on.

At Omnissa, we’ve been delivering enterprise-grade mobile solutions for years, purpose-built for the realities of any mobile workers—long before mobile DEX became a talking point.

Mobile workers are different and their experience demands more

Most employees don’t solely sit behind desks. They work in:

• In everyday moments - between school pickups, practices, and appointments
• From wherever they can stay productive: cars, waiting rooms, homes, and shops
• Across traditional frontline environments like retail, healthcare, manufacturing, and the field

Their digital experience hinges on reliability, simplicity, and speed—not dashboards designed for IT after the fact.

That’s why true DEX for mobile requires more than visibility. It requires the ability to prevent issues, optimize performance, and resolve disruptions in real time, across iOS, Android, and ruggedized devices, regardless of ownership model.

Omnissa DEX was built for this reality.

👉 Learn more about our mobile-first approach here:

Mobile: Built in the real world

While some vendors are only now announcing mobile DEX capabilities, Omnissa has spent years refining our mobile solutions across some of the world’s most demanding environments.

This experience shows up in ways that matter:

• Native mobile telemetry, not desktop concepts repackaged for phones
• Proactive issue detection, even when devices are offline or remote
• Context-aware insights that account for location, network conditions, and usage patterns
• Actionable workflows that IT and operations teams can actually use

DEX for mobile isn’t about collecting more data. It’s about turning insight into action, at scale, without disrupting work.

Proven outcomes at global scale

This isn’t theoretical. Our customers rely on Omnissa DEX every day to support hundreds of thousands of mobile workers.

ASDA: empowering retail at massive scale

With a large, dispersed workforce, ASDA uses Omnissa to ensure their store associates have reliable, performant mobile tools—reducing downtime while improving engagement and efficiency.

Hertz: keeping mobile workers moving

For Hertz, device issues don’t just slow employees down—they impact customer experience. Omnissa helps proactively identify and resolve mobile issues, keeping employees productive and customers satisfied.

These outcomes come from years of operational learning, not a newly introduced feature set.

Why DEX leadership matters now

As DEX for mobile becomes table stakes, organizations face an important decision:

Do you choose a solution that’s new to mobile, or one that’s been hardened through years of real-world deployment?

Omnissa DEX delivers:

✔ Years of mobile-first innovation, and validation of leadership

✔ Best-in-class support for frontline and deskless workers

✔ Proven results across retail, transportation, healthcare, and more

✔ A unified DEX strategy that spans mobile, desktop (physical & virtual), and frontline environments

DEX for mobile isn’t about catching up—it’s about leading with confidence.

Let’s talk about your mobile workforce

If you’re exploring DEX for mobile—or reassessing solutions recently introduced to the market—now is the time to see what experience and scale look like.