How our terms fit together
The elements of the overall Omnissa agreement work together, from the general terms that govern all Omnissa offerings, down to the specifics of what you buy.
General Terms: A single, unified set of terms that applies to all Omnissa offerings.
Exhibits: Focus on specific categories of offerings - cloud services, software, professional services, and support services.
Guides: Offering-specific terms for Omnissa offerings, as well as third-party offerings that Omnissa resells.
Service Level Agreement: Availability metric for our cloud services.
Addenda: The Omnissa terms on data processing and our security processes.
Omnissa General Terms
The Omnissa General Terms is the foundational agreement that governs the customer’s use of Omnissa offerings - cloud, software, and services.
Exhibits
The exhibits to the Omnissa general terms set out additional terms that apply when you purchase specific types of offerings, such as cloud services, software, professional services, or public sector engagements.
Offering-specific terms
The Offering-specific guides provide details on individual Omnissa products and services, including service levels, support, and applicable sub-processor lists.
Addenda
The Omnissa terms on data processing and our security processes.