Why choose Workspace ONE for desktop management?
Harness cloud-native UEM tailored to meet your needs. Reduce IT overhead with automated workflows, strengthen security, and improve employee experience—all with one tool.
Zero-touch deployment
Get out-of-the-box PC setup that’s minimal touch for IT. Apps come pre-loaded in factory without imaging, helping lower IT costs, supporting greater user productivity, and accelerating onboarding.
Unified app access
Streamline the delivery and management of business-critical apps for users in any location. With a unified app catalog, self-service access, and single sign-on (SSO), employees remain engaged and productive.
Real-time security
Leverage enterprise-grade security from silicon to software to ensure real-time compliance, patch management, and conditional access policies, allowing employees to securely access corporate resources in or out of the office.
Multitenancy
Deliver custom IT services to meet the specific requirements of multiple business units, geographies, or use cases. Allow your IT teams to configure profiles with ease so your employees can access all the resources they need.
Analytics & automation
Automate complex workflows with orchestration, and harness machine learning for advanced analytics and reporting to ensure your operations are optimized for speed and accuracy across your deployments.
Ready to take the next step?
Talk to sales about desktop management
Ready to take the next step? We’re here to answer any questions you may have.
Ready to assess your modern endpoint management capabilities?
Discover hidden opportunities to optimize your UEM strategy and reduce operational risks through a personalized executive report following this 3–5-minute self-assessment.
An industry leader according to IDC
Omnissa named a Leader in IDC MarketScape for UEM 2025. See why Workspace ONE enables smart, secure work anywhere—download the report excerpt.
Workspace ONE: Frequently asked questions (FAQs)
Modern endpoint management is a cloud-first approach to configuring, securing, and supporting desktops and laptops across Windows and macOS from one console. Instead of imaging machines and pushing group policy from on-premises servers, IT enrolls devices over the air, applies policy in real time, and automates routine work. Workspace ONE® UEM™ delivers this as a single cloud-native platform, so the same workflows, compliance rules, and app catalog apply whether the device is a Windows PC or a Mac.
Workspace ONE UEM uses each platform's native management framework (Windows MDM and Apple's MDM and Declarative Device Management) and presents them through one admin console and one policy model. IT defines a Smart Group, then assigns apps, profiles, compliance policies, baselines, sensors, and scripts to every device in it regardless of operating system. Employees get a consistent Workspace ONE® Intelligent Hub™ app catalog and single sign-on experience on either platform.
Zero-touch deployment means a new device ships directly to the employee, and the first sign-in enrolls it, applies policy, and installs its apps without IT touching the machine. Workspace ONE supports zero-touch on both Windows (through Workspace ONE Drop Ship Provisioning or Windows Autopilot) and macOS (through Apple Business Manager). West Midlands Police reported saving 17,000 device setup hours.
Multitenancy lets one Workspace ONE UEM environment serve several business units, subsidiaries, or regions through a hierarchy of Organization Groups. Each group gets delegated, role-based administration and can inherit or override policies, while the central IT team keeps a single view. It matters for organizations that have grown through acquisition, operate across geographies with different compliance rules, or provide IT as a shared service. Each tenant runs independently without duplicating infrastructure.
Omnissa® Intelligence™ collects device, app, and experience data across the fleet and surfaces issues before employees open tickets. Omnissa® Freestyle Orchestrator™ turns those insights into low-code workflows that run automatically when device, app, OS update, or experience data matches a rule, on a schedule, or on demand. A compliance violation or an overdue OS update, for example, can trigger remediation without a ticket. The result is fewer manual tasks per device and faster time to resolution.
Yes. Workspace ONE UEM can run alongside existing on-premises tooling while you migrate. Windows fleets can be segmented during the transition, with some devices staying on Microsoft Configuration Manager while others move to Workspace ONE, and Workspace ONE AirLift migrates collections, applications, and device data. GPO-equivalent settings are delivered over the air through Baselines and ADMX profiles, and Macs can be enrolled without changing how Windows is managed. Most organizations move by device group or region rather than all at once.
Workspace ONE UEM manages the full range of endpoints employees use, not only Windows PCs and Macs. The same console covers iOS, iPadOS, Android, and ChromeOS devices, along with rugged and purpose-built devices for frontline work, and Linux endpoints. Policies, app delivery, compliance, and reporting apply across all of them, so IT runs one platform instead of a separate tool per device type.