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Measure employee experience

Enhance your digital employee experience with unified insights, AI-driven remediation, and personalized support.

Benefits

Boost engagement and growth with experience measurement

Engineered to help unlock productivity and drive engagement, retention and growth with experience measurement.

Reduce digital friction to enhance productivity

Developed to help provide seamless access to tools and proactively resolve IT issues and minimize disruption through unified employee experience measurement and AI-driven remediation.

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Proactively monitor health of systems to reduce risk

Make sure the right teams know when there’s an issue to have backup plans in place.

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Prioritize what’s important and has the biggest impact

Leverage AI-driven analytics to proactively identify, prioritize, and enable IT teams to focus on the most impactful problems and streamline operations to reduce resolution times, lower operational cost, and boost overall productivity.

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Enhance security, compliance, and operational efficiency

Centralize management across devices and applications, integrating with ITSM tools and orchestrating automated workflows for rapid, consistent remediation.

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Differentiators

Where experience measurement meets meaningful action

Move from reactive support to proactive improvement. Measure employee experience in real time, uncover hidden problems, and respond faster with insights that help reduce disruption

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Score experience

Continuously optimize engagement and support outcomes with real-time employee experience measurement. A comprehensive experience score aggregates more than 1500 data points from devices and applications, giving your IT team a unified view of digital employee experience throughout the entire company.

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Uncover hidden issues

Identify normal performance ranges and detect anomalies to provide actionable insights to maintain and improve productivity. Gather and analyze telemetry from drives and apps to quantify digital employee experience with AI-driven insights and machine learning.

Optimize performance

Leverage telemetry from devices and apps like app usage, device health, battery status, network connectivity, and user-interaction, so IT has actionable insights to make data-based decisions. Quickly identify and prioritize to resolve issues and reduce downtime.

Enable proactive alerts

Automatically notify IT teams of potential issues like app crashes, services outages, or abnormal performance before employees are impacted to minimize productivity loss. Integrate proactive alerting with holistic experience measurement to support engagement and productivity.

Measure adoption

Schedule surveys in advance, triggered by events or integrated into workflows to gather employee insights. Integrate feedback with analytics to prioritize issues based on impact to accelerate productivity and boost engagement.

Products

Full-lifecycle experience management made easy

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Workspace ONE® Experience Management

Improve DEX with Workspace ONE’s employee experience management software. Gain insights, analyze data, and proactively remediate issues.

Omnissa® Intelligence™

Use Omnissa Intelligence to gain insights, analyze data, and automate workflows to help IT teams improve visibility and drive smarter decisions.

Workspace ONE® UEM™

Use Omnissa Workspace ONE UEM to manage endpoints, reduce IT complexity, and support flexible work with better visibility across devices.

Digital employee experience logo

Workspace ONE® Experience Management

Improve DEX with Workspace ONE’s employee experience management software. Gain insights, analyze data, and proactively remediate issues.

Omnissa® Intelligence™

Use Omnissa Intelligence to gain insights, analyze data, and automate workflows to help IT teams improve visibility and drive smarter decisions.

Workspace ONE® UEM™

Use Omnissa Workspace ONE UEM to manage endpoints, reduce IT complexity, and support flexible work with better visibility across devices.

Digital employee experience logo

Workspace ONE® Experience Management

Improve DEX with Workspace ONE’s employee experience management software. Gain insights, analyze data, and proactively remediate issues.

Omnissa® Intelligence™

Use Omnissa Intelligence to gain insights, analyze data, and automate workflows to help IT teams improve visibility and drive smarter decisions.

Workspace ONE® UEM™

Use Omnissa Workspace ONE UEM to manage endpoints, reduce IT complexity, and support flexible work with better visibility across devices.

Measure DEX on Tech Zone

Measure and improve digital employee experience with real-time insights, automated remediation, and proactive support from Omnissa’s DEX tools. Learn more on Tech Zone.

Answer common questions about experience measurement

Employee experience measurement is the practice of collecting and analyzing signals from devices, applications, and user interactions to understand how digital environments are actually performing for employees. This form of experience measurement helps IT teams move beyond assumptions and gain data‑driven insights into digital employee experience and digital workplace experience.

Digital experience monitoring focuses on observing endpoint and application performance in real time, such as login times, crashes, and resource utilization. Employee experience measurement uses those digital experience monitoring tools and combines them with broader context—like workflow impact and usage patterns—to help IT prioritize improvements that matter most to employees.

By continuously measuring digital employee experience, IT teams can detect experience degradation before it leads to widespread disruption or support tickets. Experience measurement supports a shift from reactive troubleshooting to proactive operations by highlighting emerging issues across devices, applications, and environments.

DEX tools provide the underlying telemetry needed for accurate experience measurement, including endpoint performance monitoring, application health, and user experience indicators. When used as part of a DEX platform or digital employee experience platform, these tools help IT identify trends, validate the impact of changes, and proactively address experience issues.

Yes. Experience measurement is especially important in hybrid and remote environments where employees rely on a wide range of devices and networks. Digital experience monitoring platforms help IT teams maintain consistent visibility across locations, enabling more informed decisions that support diverse work patterns.

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