From fragmentation to fruition: Why a platform approach wins

In a world where AI is reshaping every interaction, the future of digital work must be built around people—not tools. That belief is the heartbeat of the Omnissa platform and the reason we’ve moved so fast this past year. Since becoming an independent company in July 2024, we’ve rebuilt, re‑architected, and re‑energized our platform to unify experiences, simplify IT, and strengthen security—so every employee can do their best work.

At Omnissa ONE, we laid out a clear platform approach grounded in three principles: 

1. Consolidation without compromise
2. An open ecosystem
3. AI-driven core capabilities

Together, these pillars break down silos, deliver choice (not lock in), and turn signals into solutions—all at the speed of trust.

Why a platform approach?

Fragmented tools slow teams down, increase operating costs, and create security gaps. A unified platform changes the equation: it brings context to act quickly, scales with your business, addresses the broadest set of EUC use cases, and optimizes cost without sacrificing impact. Most importantly, it adapts in real time to how people actually work.

We rebuilt the Omnissa platform from the ground up—millions of lines of code—so it’s best-of-breed, open by design, and supercharged by AI. This foundation enables autonomous workspaces that self-configure, self-heal, and self-secure—while keeping the human experience front and center.

Pillar 1: Consolidation—without compromise

Consolidation isn’t a licensing tactic. It’s a cohesive, integrated way to unify management, security, and experience across every persona, endpoint, and app—so you can focus on jobs to be done, not tool sprawl. We’ve reimagined the platform to simplify IT and deliver value across every stage of the EUC lifecycle. Here’s what we announced at Omnissa ONE:

• Onboarding: New persona-based onboarding workflows, out-of-the-box Freestyle Orchestrator templates—reduce manual imaging, task sequencing, and other traditional onboarding methods. In addition, Horizon virtual desktops can now be automatically enrolled into UEM management.
• Day 2 Management: For Day 2 and beyond, Nextgen Windows management brings cloud native scale and flexibility. We have pivoted Windows management from MDM APIs to Intelligent Hub agent-based management, so now you can achieve modern management benefits alongside your legacy tools and fully migrate at your own pace.
• Apps: Enterprise App Repository v2 (EAR) now offers 9,500+ prepackaged apps with auto update feeds so you can provision apps effortlessly and keep them compliant. Once provisioned, App Volumes extends full app lifecycle to physical Windows—delivering the “Power of One” image across virtual and physical environments.
• Digital employee experience (DEX): We expanded coverage across physical, mobile, and virtual desktops with Experience Management for Horizon, Omnissa Monitor for on prem VDI, and AI-powered Playbooks + QuickFlows for faster remediation.
• Security built ‑in: Workspace ONE Vulnerability Defense that automates remediation from detection to resolution—closing the gap between exposure and exploit. The limited availability release in the next few months will support CrowdStrike’s vulnerability feeds. And Omnissa Pass, our password-less MFA offering is available later this year, helping you further consolidate niche tools. 

The same agent-based management also unlocks Windows Server management with UEM, resulting in additional cost savings and operational efficiency.

We also announced broad OS & device support: from Apple Day Zero ‑OS support and visionOS readiness, to Android Enterprise Device Trust, customizable Workspace ONE Launcher, and Modern Printer Management built on industry-standard MQTT protocol, we’ve got every endpoint covered.

Pillar 2: An open and integrated ecosystem

The best platform gives you choice and lets you leverage your technology investments. We see that walled garden approaches drive vendor lock-in and surprise paywalls. Our ecosystem approach compounds value—policy orchestration, signal sharing, and remediation across the solutions you already trust.

Horizon: multi-‑cloud, multi-‑hypervisor—just the way you want

• Horizon Cloud on vSphere will be in limited availability soon. You can reduce on premises edge infrastructure with a centralized cloud control plane managed by Omnissa and built on VMware Cloud Foundation.
• Horizon on Nutanix AHV generally available in the coming months. We are excited to offer our customers expanded hypervisor choice and operational simplicity for their Horizon 8 deployments.
• Next steps toward hypervisor neutrality: OpenStack provisioning with Platform9 (beta soon) and extending Horizon 8 to work with other hypervisors via manual pool provisioning (including Microsoft Hyper-V).

Omnissa + NVIDIA: 

• We have teamed up with NVIDIA to provide Horizon and Workspace ONE support for NVIDIA RTX PRO 6000 Blackwell platforms—powering next gen AI-computing and visual workloads with better density and lower costs.

Breadth where it matters: 

• Deep, ongoing integrations across Apple, Google, Meta, Zebra, Okta, CrowdStrike, IGEL, and more—makes the Omnissa platform the central nervous system of your EUC ecosystem.

Pillar 3: AI-‑driven core capabilities

Before diving into our AI innovations, let’s examine the principles guiding everything we do with AI. We call it the ART approach.

• Aligned: Every AI investment must advance our vision of the autonomous workspace (self-configuring, self-healing, self-securing).
• Relevant: AI must solve real IT problems—speeding outcomes across management, experience, and security—rather than becoming “AI duct tape.”
• Trusted: Transparency and enterprise grade controls are nonnegotiable. AI must run at the speed of trust.

With these principles at heart, we have delivered AI innovations across four key areas—each building incremental trust in enterprise AI adoption.

We started with alert, delivering ML-powered Insights to identify anomalies across your environment. Next came advise, with guided root cause analysis.

Now we are taking this a step further to AI-powered assist. Omni, our AI-powered assistant, arrives later this year and gives you natural-language interactions for your data, documentation, and scripting needs. Omni will be accessible across the platform.

But we are not stopping here. Our North Star has always been to get to Autonomous. And this year we are introducing agentic services in Omnissa AI—prebuilt and customizable agents that stitch data, signals, and automations into end-to-end workflows. The first agentic workflow focuses on the vulnerability defense (coming soon) use case, turning vulnerability intel into a plan of action: pull the right app from the Enterprise App Repository, generate preinstall scripts, build a Freestyle workflow, and roll out via Phased Deployments—with real-time approvals and DEX-based guardrails.

One year in—and just getting started

In just a year of operating independently, we’ve accelerated innovation across every layer of the platform—shipping meaningful capabilities that consolidate your tools, expand your ecosystem options, and make AI a practical, trusted force multiplier for IT. From persona-based onboarding to server management, from 9,500+ packaged apps to multi-hypervisor flexibility for Horizon, from DEX Playbooks to agentic remediation—the Omnissa platform can keep you ahead of the curve so you can stay focused on the outcomes that matter.

The autonomous workspace starts with people. And we’re building it—together.