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February 17, 2026

Optimize your retail operations at every touchpoint

  • Last updated 02/20/2026
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    Brian Daly

    Brian Daly is a senior leader at Omnissa with experience spanning digital workspace strategy, value consulting, alliances, and commercial leadership. He works across customers, partners, and internal teams to simplify complexity, accelerate growth, and translate technology into measurable business outcomes. With a background in end-user computing and modern workspace transformation, Brian focuses on aligning technical innovation with commercial execution—building high-performance teams, strengthening strategic partnerships, and helping organizations realize the full value of secure, scalable digital work environments.

If you’re involved with retail operations, you don’t need us to tell you that it’s getting ever more complex to keep everything running smoothly. From streamlining back-office operations to maintaining device battery health, it’s a growing challenge to run your non-stop shop seamlessly, from the frontline and beyond. 

That’s where Omnissa can help.  

Simplify retail work from the depot to deliveries 

From controlling stock to checking returns, onboarding staff to optimizing sales, Omnissa does the heavy lifting to ease IT management behind the scenes. With a breadth of end-to-end retail experience, we bring the reliability and flexibility to help teams work smarter in the fastest, most streamlined way.  

That’s why the world’s leading retailers work with us—from high-volume grocery groups to high-end fashion houses. Whatever the ask, we can unlock value while bringing operational efficiency, seamless experiences, and innovation to empower their employees and delight their customers.   

Keep your retail operations in safe hands 

With the relevant tools, technologies, and know-how to keep your data and devices running seamlessly, you’ll have the freedom to focus on what matters most to stay competitive and drive success for your business. Most importantly, you’ll have the assurance that your critical operations are secure and well managed. 

Let’s take a deeper dive into how we can support your retail operations at every touchpoint. 

Simplify corporate and store operations 

With security, productivity, and cost pressures top of mind, Omnissa can help retailers simplify how head office and back-office teams work by unifying device management and reducing complexity. Secure, consistent digital workspaces strengthen centralized functions such as customer service, HR, and finance while streamlining store-level tasks like inventory, scheduling, and admin. Managing office and frontline users through a single platform can cut costs and enhance the employee experience. Role-based admin gives different teams the device management control they need through tailored dashboards and policies that support the realities of modern retail operations. 

Enhance R&D and manufacturing 

Keeping pace with fast-changing retail trends, launching new products quickly, and ensuring goods reach stores and customers on time all demand greater speed and agility. Omnissa gives R&D and manufacturing teams a secure, flexible platform that accelerates innovation and shortens time-to-market. Real-time updates and device rollouts help teams pivot fast, while Virtual desktop infrastructure (VDI) keeps confidential designs and prototypes protected in the data center. Contractors can work safely in controlled virtual spaces, and factory teams benefit from shared device modes with rapid lockdown and compliance. With 24/7 operational continuity and access to shared high-value computing power, retailers can move faster with less risk. 

Optimize warehouse and shipping productivity  

Retail success hinges on getting the right product to the right customer at the right time. Omnissa gives warehouse and logistics teams the tools to make that happen reliably and efficiently. Our services help streamline receiving, packing, and shipping while providing secure, real-time inventory visibility across scanners, mobile devices, and field equipment. Frontline productivity improves through seamless device management, shift-based access, and proactive monitoring that keeps hardware and apps performing at their best. Rapid updates maintain compliance, while GPS tracking, remote lock and wipe, and mobile threat protection reduce losses and safeguard every device. 

Keep your shop floor moving 

From supervisors using shared tablets to customers scanning products on in-store devices, Omnissa keeps every retail touchpoint running smoothly. By managing any major device from a single console, retailers gain consistent performance, real-time visibility, and faster issue resolution. Zero-touch deployment, shared-device workflows, and BYOD support enable stores to onboard staff quickly and maintain productivity across the shop floor. Virtual desktops modernize legacy POS and IT systems, while single-sign-on (SSO) reduces login fatigue. With built-in threat detection, remote lock and wipe, and precise device tracking, retailers minimize downtime, protect data, and deliver smoother, more engaging experiences, for customers and employees alike. 

Empower your flexible and field workforce 

Modern retail relies on a flexible workforce that can adapt fast. Omnissa makes it easy for retailers to onboard seasonal workers, field staff, delivery drivers, service-desk personnel, third-party partners and other temp or contract workers. They can instantly be productive through secure virtual workspaces that provide access only to the apps they need. All devices can be managed from a single view, reducing risk and administrative overhead. Automation keeps updates invisible to workers, minimizing downtime, while real-time threat detection and rapid over-the-air rebuilds keep operations secure and resilient. And when contracts end, clean offboarding and automatic device wipe ensure compliance and protect sensitive retail data.  

To see how Omnissa can help optimize your retail operations, request a demo here or find out more here 

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