Benefits
Reduce MTTR and more with proactive IT
Designed to help reduce downtime, cut costs, and optimize security with AI-driven solutions for seamless productivity
Reduce downtime and boost productivity
Automatically detect and resolve IT issues before they disrupt business operations, and employees can focus on their work.
Lower operational cost and IT workload
Developed to reduce mean time to resolution (MTTR) through AI-driven automation and integrated workflows. Free up your IT staff from repetitive manual tasks and allow them to focus on more strategic initiatives.
Report on delivered outcomes
Track automations for ROI with the history of workflows executed to show deflected tickets, saved man hours, or give an audit trail for proving compliance.
Differentiators
Smarter IT operations with AI-driven automation
Real-time analytics and automated alerts
IT teams can aggregate and analyze data from multiple sources, providing near real-time insights. Automated alerts allow IT to identify and address potential problems before they impact users or business operations.
Cross-platform, policy-driven remediation and patching
Automated patch deployment and monitoring helps ensure critical OS and application vulnerabilities are prioritized and remediated across all managed endpoints to help maintain compliance. Remediation workflows can be targeted by device type, platform, compliance status, and other criteria.
Ecosystem and integration capabilities
Remediation capabilities extend beyond native tools. Enhance efficiency and visibility through integrations with 3rd-party ITSM, security, and identity platforms to orchestrate and automate actions across the broader IT ecosystem.
