From panic to presents: Holiday retail enablement made smooth by Omnissa

As the holiday season ramps up, retailers face their most critical time of year. With increased foot traffic, higher transaction volumes, and elevated customer expectations, success depends on delivering seamless, secure, and scalable retail experiences. Whether it’s managing seasonal staff, ensuring uptime across hundreds of locations, or modernizing point-of-sale systems, retailers need technology that works as hard as they do. 

That’s where the Omnissa platform steps in. With Horizon and Workspace ONE, retailers can confidently navigate the holiday rush and beyond. 

Retail’s holiday challenge: Complexity meets urgency 

Retail IT teams are tasked with keeping operations running smoothly across distributed environments, often with aging infrastructure and limited resources. During the holidays, these challenges are magnified: 

• Downtime is costly; every minute offline means lost revenue and frustrated customers. 
• The point of sales systems must be agile; updates, patches, and new promotions need to roll out instantly across stores and devices  
• Seasonal staff onboarding must be fast, secure, and compliant. 

Traditional retail setups struggle to meet these demands. But virtualization and unified endpoint management offer a smarter path forward.  

Horizon: Powering retail experiences with virtual desktops and apps 

Omnissa Horizon delivers secure, high-performance virtual desktops and apps that empower retail employees, whether they’re on the floor, in the back office, or working remotely. Horizon gives retail teams instant, device-agnostic access to key tools like POS systems, inventory platforms, and training resources, without any local installs. Employees can start working productively from day one, no matter where they are or what device they’re using.  

Holiday traffic brings high turnover and pop-up retail setups, often using shared or easily misplaced devices. Speed and simplicity are critical. Retailers need to get kiosks, POS systems, and temporary stores running fast, without building onsite infrastructure. Horizon quickly enables a full system because everything is centrally managed and makes it easy to have a device ready to go. Additionally, Horizon protects sensitive data by keeping everything in a central location like a data center or the cloud, not on the device. Even if a device is lost or stolen, customer and business information stay secure. With virtual desktops, seasonal staff get fast, secure access to the tools they need without compromising personal details like customer information or store revenue.  Retailers can deploy new stores or pop-up locations in hours, not weeks, with consistent digital experiences across all endpoints. 

Key benefits include: 

• Consistent digital experience across stores, warehouses, and corporate users. 
• Secure access to POS and inventory apps from any device, anywhere. 
• Fast onboarding and offboarding for seasonal or contract employees. 
• Rapid setup for new stores or pop-up locations. 
• Centralized management that simplifies IT operations across distributed sites. 

Workspace ONE: Unified endpoint management for modern retail 

Workspace ONE simplifies the management of every device in the retail ecosystem, from POS terminals to mobile scanners and signage displays. From store managers, fulfillment to delivery, Workspace ONE has retail functionality that reduces friction and improves productivity. Omnissa Intelligence is included in the Workspace ONE Enterprise Edition, empowering IT teams with proactive, self-healing capabilities by continuously monitoring device health and usage patterns. Instead of waiting for issues to arise, the system identifies and resolves problems automatically, often before users even notice. This keeps workflows uninterrupted, reduces downtime, and significantly lightens the IT workload, allowing teams to focus on strategic initiatives rather than firefighting. 

With the widest support of device types like iOS and Android smartphones and tablets, IT can pick what works best for their use case without compromising experience and security. 

Features that shine during the holidays: 

• Shift-based access control for temporary and seasonal workers. 
• Automated compliance enforcement for PCI and other retail regulations. 
• Zero-touch provisioning for fast onboarding and device setup. 

IT teams can manage thousands of endpoints from a single console, reducing complexity and improving security. 

The holiday advantage with Omnissa 

Imagine a retailer with hundreds of stores and thousands of seasonal employees. With the Omnissa platform, products like Horizon and Workspace ONE enable retailers by: 

• New hires receive secure access to apps and systems within minutes. 
• POS systems are updated overnight across all locations. 
• Digital signage reflects real-time promotions and inventory. 
• Call center agents support e-commerce with virtual desktops from anywhere. 

This is the power of a modern, flexible retail IT strategy. Whether you're scaling up for Black Friday or preparing post-holiday returns, Horizon and Workspace ONE ensure your retail operations are ready. Don’t let outdated systems hold you back this holiday season.  

Continue the retail therapy at NRF 

With Omnissa, you can deliver the performance, security, and agility your customers and employees expect. Contact us to learn how Horizon and Workspace ONE can transform your retail operations, just in time for the holidays. And join us in January 2026 for some real retail therapy—the Omnissa way! We’ll be at NRF, booth #4048.