Benefits
Deliver a modern retail experience
Top retailers trust Omnissa to enable digital workspace consistency and modern customer experiences.
Exceed customer expectations
Gain a competitive edge by offering a truly customer-centric shopping experience that’s accessible anytime, anywhere, and on any device. Deliver a seamless blend of in-store and online shopping to build customer loyalty.
Support retail operations
Streamline retail operations from the supply chain to the storefront. Equip staff with rugged devices and essential apps. Identify stock levels and automate restocking processes to gain efficiencies.
Protect your brand
Boost data protection while streamlining compliance with regulatory frameworks like PCI and GDPR. Use app monitoring, encryption, threat detection, and automated remediation to protect your reputation.
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Omnissa for retail
Omnissa helps retail companies improve workforce productivity, deliver seamless, consistent customer experiences, and rise above the competition.
use cases
Solve your toughest retail challenges
Enable any retail worker to work from anywhere, on any device — and watch productivity soar.
Deliver a better buying experience
Easily deploy and manage POS software, enable remote updates, and ensure consistent experiences across stores. Reduce lines with mobile POS, streamline inventory management with RFID and QR codes, and captivate customers with digital signage.
Optimize your retail operations
Unify visibility and control of devices. Identify and retire unused devices and software. Track device performance to proactively replace aging hardware. Leverage remote assistance to reduce support costs. Integrate with other systems and utilize AI-driven reporting for insights.
Engage and empower frontline workers
Empower frontline workers with real-time customer data. Streamline IT and ensure your employees are always connected with remote support and AI-driven insights. Gain valuable employee feedback to improve experiences and boost productivity.
Protect customer loyalty
Enhance security with two-factor authentication and single sign-on. Protect mobile devices with phishing safeguards. Optimize device usage with check-in/check-out features. Tailor user experience with single or multi-app mode for flexibility and security.
Products commonly used in retail environments
Workspace ONE® Experience Management
Measure, analyze, and remediate digital experience issues.
Workspace ONE® Assist
Equip IT with real-time remote support capabilities.
Workspace ONE® Intelligent Hub™
Help streamline access to essential resources.
Workspace ONE® UEM
Deliver and manage any app, on any device, wherever you work.
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Frequently asked questions (FAQs)
Omnissa Workspace ONE delivers robust security and compliance features for retail organizations by providing data encryption, multi-factor authentication, conditional access controls, and strong device compliance policies. The platform also enables device lifecycle management—including remote lock, device wipe, and threat remediation capabilities—to help protect sensitive business and customer data and assist in meeting industry requirements.
Workspace ONE is designed to integrate with leading ITSM platforms (like ServiceNow), identity providers (such as AD, Azure AD, Okta), POS systems, and business apps. It provides native connectors, APIs, and out-of-the-box integrations to help minimize manual setup, enabling unified device and application management across the retail enterprise.
Workspace ONE enhances the employee experience by offering a self-service application catalog, single sign-on to approved apps, and intelligent notifications via the Workspace ONE Intelligent Hub. These features are designed to streamline workflows and reduce friction for retail staff and managers, supporting productivity and rapid onboarding.
With unified endpoint management, Workspace ONE allows for centralized control of a diverse fleet—including mobile devices, desktops, kiosks, and POS terminals. IT can push updates, manage apps, set allow/deny lists, and monitor device health from a single console, helping to ensure operational efficiency across stores and warehouses.
Workspace ONE's cloud-based architecture is built for scalability—enabling retailers to onboard seasonal workers, add or remove devices, and support multi-store operations. Automated provisioning, remote management, and flexible licensing models allow for adaptation in dynamic retail environments.
Omnissa offers various support and troubleshooting solutions, including a self-service portal, remote device management, and analytics for monitoring device health and user sentiment, alongside integration with IT support workflows. Features like remote lock, device wipe, and automated incident response can help accelerate resolution times for retail IT teams.