A market-leading Citrix alternative
Make the switch
Horizon Accelerator helps solve VDI pitfalls
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Omnissa Horizon overview
Learn More A market-leading Citrix alternative
Make the switch Horizon Accelerator helps solve VDI pitfalls
Read More Omnissa Horizon overview
Learn More A market-leading Citrix alternative
Make the switch Horizon Accelerator helps solve VDI pitfalls
Read More Omnissa Horizon overview
Learn MoreWhat is Horizon Accelerator?
Horizon Accelerator is a managed services add-on for Horizon that provides direct access to experts for deployment, operations, and optimization across the VDI lifecycle.
Realize VDI value with expert guidance
Gain direct access to hands-on Horizon expertise to plan, deploy, and maintain virtual desktops and applications. By reducing day-to-day operational load and avoiding common pitfalls, teams can move faster, keep environments stable, and get more value from Horizon.
Optimize operations with proactive services
The offering includes proactive performance tuning and update guidance to help keep your Horizon environment current and resilient. Horizon experts provide recommendations for scaling, image management, and cost optimization so teams can stay focused on strategic priorities.
Built for security and reliability
Horizon Accelerator supports a security-focused approach by helping implement best practices for compliance, patching, and risk mitigation. Expert oversight helps support your virtual desktop environment remains highly available and aligned to evolving business needs.
Features
Why choose Horizon Accelerator?
Reduce operational complexity and maintain high-performing virtual desktops & apps with expert-led services that support Horizon across its lifecycle.
Expert-led Horizon lifecycle services
On-demand Horizon expertise
Faster time to value
Operational optimization and performance tuning
Guided migration and transition support
Ongoing day 2 operations
Extend value across Omnissa solutions
Horizon Accelerator helps speed and standardize Horizon deployments with validated designs, best practice configurations, and guided automation. It supports multiple Omnissa solutions by helping teams stand up, scale, and optimize virtual desktop and app environments faster while aligning to security and operational best practices.
Build a high-performing virtual desktop and apps environment
Horizon Accelerator provides prescriptive guidance, reference architectures, and implementation patterns to help stand up Horizon 8 and Horizon Cloud Service efficiently. It helps teams standardize golden image strategy, app packaging with App Volumes, and user environment settings with Dynamic Environment Manager, reducing trial-and-error and improving time to value for VDI and published apps.
Supported use cases
Related products
Improve security posture with standardized Horizon designs
Help align VDI architectures with security best practices, including network segmentation patterns, identity and access hardening, certificate practices, and operational guardrails. It supports consistent, auditable configurations that help teams reduce configuration drift and respond more quickly to new security requirements.
Supported use cases
Relevant products
See Horizon Accelerator in action
Discover how Horizon Accelerator helps organizations overcome common VDI pitfalls and streamline virtual desktop operations.
Customer spotlight
Organizations across education, healthcare, and financial services rely on Horizon Accelerator to enhance existing VDI skill, support migrations, and maintain high-performing VDI environments.
“Our confidence in Omnissa products comes not only from our own experience with external non-ČZU projects, but also from strong recommendations from other institutions. When choosing a solution from our desktop virtualization project, this all played a key role in our decision-making process.”
CIO, Czech University of Life Sciences Prague (ČZU)
View Customer Story 
Education
Federal government
Help federal agencies support protected app access and centralized control—while safeguarding mission-critical information.
Finance
Omnissa enables secure, seamless access to apps and data, helps reduce risk for financial services and optimizes cost through efficient operations.
Retail
Boost workforce productivity, deliver seamless, consistent customer experiences, and beat the competition with Omnissa products & solutions.
Connect with your existing tools and platforms
Horizon Accelerator supports the VDI lifecycle of Horizon products and adjacent services to help teams manage virtual desktops and applications across on-premises, cloud, and hybrid environments.
Expert services for Horizon 8 Environments
Horizon Accelerator supports Horizon 8, by providing expert services to deploy, operate, and maintain on-premises and hybrid VDI environments across the full lifecycle. Horizon experts work alongside IT teams across the lifecycle to keep environments stable, performant, and aligned with operational needs.
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Deployment and lifecycle operations
- Environment planning and deployment support
- Upgrade planning and execution
- Configuration support aligned with best practices
- Troubleshooting and issue resolution
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Performance and ongoing operations
- Performance monitoring and optimizations
- Capacity planning and scaling recommendations
- Image management and operational tuning
- Day 2 operational support
Support for cloud and hybrid Horizon deployments
Horizon Accelerator extends managed services to Horizon Cloud, supporting public cloud, hybrid, and multi-cloud deployments. This enables organizations to scale VDI as needed.
Application delivery and lifecycle support
Horizon Accelerator supports App Volumes with hands-on services that help teams package, deliver, and manage applications across Horizon environments. With expert guidance throughout the application lifecycle, teams can simplify operations and deliver a consistent experience for users.
Personalized user environments and policies
Horizon Accelerator supports Dynamic Environment Manager by helping teams configure and manage user environments and policies across Horizon deployments. With expert guidance on profiles, application settings, and policy design, teams can deliver consistent, personalized desktop experiences while simplifying ongoing administration.
Start optimizing your VDI
Connect with Horizon Pros to accelerate deployment, reduce operational overhead, and unlock more value from your Horizon environment.
Next steps
Pricing and packaging
Horizon Accelerator is available via subscription licensing with SaaS and Term options. Explore licensing details to find the right fit for your organization.
Deployment and onboarding
Horizon Accelerator is delivered as an add-on to Horizon subscriptions and becomes available once your Horizon environment is onboarded. From there, teams can begin using Horizon Accelerator services.
Support and training
Access help resources and learning paths to accelerate adoption.
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24x7 support
Reach our global support team via portal or phone.
Contact us -
Training modules
Browse self-paced courses, live webinars, and certification paths.
Learn more -
Community forums
Connect with peers and experts to share insights and solutions.
JOIN THE DISCUSSION
Ready to get started?
See how Horizon Accelerator can support your Horizon environment with hands-on expertise and ongoing operational services.
FAQ
Horizon Accelerator provides direct access to experienced Horizon experts who handle planning, deployment, and ongoing operations. This managed service approach can help reduce operational overhead, resolve issues faster, and increase time to value.
Yes, Horizon Accelerator is designed to help organizations manage Horizon environments at scale, including large and complex VDI deployments. Expert guidance and best practices support efficient scaling, performance tuning, and resource optimization.
Horizon Accelerator covers the entire VDI lifecycle, from initial setup and migrations to ongoing maintenance, updates, and troubleshooting. This comprehensive approach helps maintain a stable, high-performing virtual desktop environment.
Yes. Horizon Accelerator supports ongoing Day 2 operations, including updates, patching, performance optimization, troubleshooting, and operational guidance. The service is designed to help teams maintain stable, high-performing Horizon environments over time.
No. Horizon Accelerator works alongside internal IT and VDI teams by providing expert services that complement existing skills. Customers retain ownership of their environment while Horizon experts help reduce operational load and support day-to-day and ongoing operations.
Yes. Horizon Accelerator includes guided migration support to help organizations move from Citrix to Horizon with minimal disruption. Horizon Pros provide planning, environment alignment, and managed migration services, including building and validating Horizon environments alongside existing Citrix deployments, so users experience a consistent, reliable desktop experience throughout the transition.
Horizon Accelerator supports Horizon 8, Horizon Cloud, App Volumes, and Dynamic Environment Manager deployments and operations. These services support unified operations across on-premises, cloud, and hybrid Horizon environments.
Horizon Accelerator is available as a subscription add-on to Horizon, with SaaS and Term licensing options. Detailed pricing and edition comparisons are available to help organizations choose the best fit for their needs.
The service provides proactive patching and guidance on implementing security best practices. This helps organizations reduce risk, maintain compliance, and protect sensitive data in their Horizon environments.